FAQ

Frequently Asked Questions

What services do you offer?

All the services listed above.  If you are not sure what you need. Please get in touch and we can have a chat.

How do I change accountants?

We shall email your current accountant to arrange for all relevant documentation to be transferred to us.  This is easily done and straightforward.  You’ll also need to contact your accountant to let them know we’ll be in touch.

What does a digital practice mean?

We don’t use paper to run our business.  All our systems are digital meaning we can support our clients effectively.  We have a fabulous app stack and secure client portal.

Do you prepare limited company accounts and corporation tax return on its own?

We will prepare ‘one-off accounts’.  There is no additional support or advice. Just the preparation of the year end accounts and tax return.  We appreciate that some clients want nothing more that this.   

What’s included in my monthly price?

All the services which we have agreed with you and which are in our engagement letter.

Do I have to set-up a standing order for to make payment?

We shall set up a direct debit for ease.

Is there a minimum contract period?

There is no minimum contract period.

Am I entitled to a refund if I decide to leave Harris 21 mid-year?

No.  We have advised and acted for you throughout the year.  We do not offer refunds for work carried out.

Are you Making Tax Digital (MTD) compliant?

Yes.  We are a fully digitally practice and have also been involved in testing software for MTD for individuals which comes into force in April 2024.

We are a paper-based business would you be happy to work with us?

Absolutely.  We shall help put systems and processes in place to enable your business to become fully Making Tax Digital compliant and paperfree.

I am a start-up business.  Would you be able to help me?

Yes.  We work with a variety of businesses at different stages in their life cycle, in a variety of sectors. 

Please feel free to book a chat directly with us,  otherwise you can call us on 0191 429 2400, email us on [email protected]

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